Maintenance request
We can assist you with:
Submitting and Tracking Maintenance Requests
Review Lease Agreement Before Requesting Maintenance
Repair Deductible Notice
Emergency Procedures
Maintenance request
Maintenance Emergency
Fire
Call the Fire Department immediately.
A/C Repair
By Florida Property Code Law, A/C repair is not considered an emergency. We do understand this can be extremely uncomfortable and we will schedule the repair on the day you call or the following day
Heater Repair
Winter Time
Water Leak that is Flooding / Gushing / Overflowing
Turn off water valve to pipe or exterior water main until contractor arrives.
Structure Failure of the building
Example roof collapse, wall collapse, etc.
Broken Doorknob, Lock or Window
Only if it prevents Resident from properly securing unit. If temporary measures can be taken until business hours, resident should wait until regular business hours before contacting management.
No Electricity
Only if there is no electricity and:
- After Resident has checked all the breakers by flipping them ALL hard to the OFF position and then back on and reset all GFI circuits in the house. Partial outages do not represent an emergency! If a wall switch or outlet begins to smoke or smell, remove all plugs and turn off switch. If necessary, call the fire department.
- If this is an emergency maintenance situation please do what you can to mitigate the situation (i.e. shut off water valve etc.), ensure your safety and the safety of your family, then call our office and submit a repair request via your TENANT PORTAL. These are the basic calls that may constitute an emergency. If you have a situation other than these, which seems immediately hazardous, damaging or detrimental, please submit a repair request.
If this is an emergency maintenance situation please do what you can to mitigate the situation (i.e. shut off water valve etc.), ensure your safety and the safety of your family, then call our office and submit a repair request via your TENANT PORTAL.
These are the basic calls that may constitute an emergency. If you have a situation other than these, which seems immediately hazardous, damaging or detrimental, please submit a repair request.
Non-Emergency, Routine Maintenance:
No Hot Water
Broken Appliances
Small water leaks that do not gush water all over the floor
Clogged Toilet or Drain
Per your lease, this is the Tenant's responsibility. Tenant will be responsible and will pay for repairs on broken water and sewer pipes cracked by cold weather, stopped-up plumbing when stoppage is caused by introduction of foreign objects not intended for sewage disposal.